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Came in for free tire rotation. Said rear wheels metal to metal need brakes. Passed New York State inspection 50 days ago no issues at honda dealership!! Need new battery/ passed AAA inspection 30 days ago when I thought battery was issue and was not. Have AAA battery...
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dunntire
dunntire
Dunn Tire Verified Representative

Thank you for your feedback. We always strive to improve our performance and your feedback is critical to that process. We would like to follow up with you via email or phone ...

2.3
I liked
  • Location
I didn't like
  • Service
#1448466
On the day of my appointment, I went to drop my vehicle early at the Jamestown Fairmount Ave. Dunn Tire. It took 25 minutes just to leave my key. I understand it's the season and the shop is going to be busy, I'm ok with that. No one in the shop shows ANY sense of...
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Anonymous
Anonymous

Just got a call from the other tire shop I had to take my vehicle to. Bad valve stem; they replaced it. Dunn Tire reused my old valve stems just like I suspected.

1.5
#1403538
Dewitt, NY location. Had an appointment for a tire change over on Friday at 1pm, took my car there on Thursday at 3pm and left it there until Saturday morning. They didn’t do anything with the car during this entire time. Very disappointed in the service. Also...
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1.6
#1402335
I had an appointment to put my snows on at the Dewitt store. Tried to call to warn i was going to be late but was put on hold for over an hour. When I walked in the store the phones were ringing non-stop with no one making an effort to answer them. I was 35 minutes...
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Bought snow tires when i got home two of the 4 tires were mounted backwards.snow tires should push snow to the outside not the inside.went back they told me it dosent matter and would not remount tires properly.Iwill never buy from dun tire again!!!!
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dunntire
dunntire
Dunn Tire Verified Representative

Hello, You had also contacted our corp office to look into this and before we were able to get back to you about it you let us know that the ones that you bought were not dire...

2.4
Blasdell, New York
#1394224
One of four valve stems was much longer than the others and the wheel nuts were over torqued. Never had disk brake issues related to over torqueing because I always re-torque when I get home. Called the manager and he offered to fix it, just stop by sometime tomorrow....
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dunntire
dunntire
Dunn Tire Verified Representative

Thank you for your feedback. We always strive to improve our performance and your feedback is critical to that process. We would like to follow up with you via email or phone ...

#1387557
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Resolved

Resolved: Dunn Tire in Webster, New York - Store closed with keys inside

Need access to keys before Sunday night. Please call 585-545-1411 ASAP.
#1386017
I bought a lot of tires over the years a lot and now the company has changed to making false statements just lying about what's wrong with vehicles no longer a good company and I will no longer buy anything from them ever
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dunntire
dunntire
Dunn Tire Verified Representative

Thank you for your feedback. We always strive to improve our performance and your feedback is critical to that process. We would like to follow up with you via email or phone ...

2.4
#1382864
a tec at the Main Street store broke two of my sensors did not relearn went to Delaware to get resolved manager Jerry told me I have to pay half to fix the issue this is unacceptable and will now be my third time going back just looking for a sensor in a relearn
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dunntire
dunntire
Dunn Tire Verified Representative

Thank you for your feedback. We always strive to improve our performance and your feedback is critical to that process. We would like to follow up with you via email or phone ...

3.0
#1372489
Went to get 4 tires installed, advised that I do not want any damage to my wheels, advised I had taken pictures before coming there. The counter person wrote on the work order what I requested in big letters, and even highlighted this with a box. After the tires were...
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dunntire
dunntire
Dunn Tire Verified Representative

Thank you for your feedback. We always strive to improve our performance and your feedback is critical to that process. We would like to follow up with you via email or phone ...

2.4
Blasdell, New York
#1371140