Scheduled an appointment at the Jamestown store, over the web, to have two snow tires mounted on the front of my vehicle. Showed up 15 minutes early for my appointment then waited another 1.5 hours for somebody to tell me that they are not allowed to mount snow tires only on the front of the vehicle.
Said I would need to buy two new snow tires for the rear if I want them to continue. So it takes 90 minutes for someone to come to this conclusion! I was so pissed about the 90 minutes of starring at the wall I told the SALESMAN that I would take my business elsewhere! If they would have clarified this upon my arrival I would have purchased the appropriate tires for them to finish the work.
I posted the ordeal on my facebook and post after post came back complaining about the same treatment. I will never use this company, nor would I recommend this company, in the future.
Reason of review: Poor customer service.
I didn't like: Customer service.