4097 McKinley Pkwy, Blasdell, NY 14219, USA
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Customer service
1 comment

Went to pick up my wife's car after getting tires installed and they needed the fob to learn the tire pressure sensors. He locked the keys in her car with the ACC still on.

They offered NO HELP or assistance. They just stood there looking at us with blank looks on their faces. They could have at least made an attempt to do something or call somone to help us. We ended up calling the police to help us and after nearly waiting an hour, the police let us into our car.

On top of that, the car now drifts to the left which it never did before with the old tires. We went to Dunn Tire because we thought we would be getting professional service and good tires at a reasonable price. Little did we know that the service would be so bad.

They just left us on our own and continued to take care of all the other customers without a thought of what they left us to deal with. NOT HAPPY WITH DUNN TIRE !!!

Reason of review: Poor customer service.

Monetary Loss: $568.

Preferred solution: Let the company propose a solution.

I didn't like: Locked our keys in the car and offered no help.

Company wrote 0 private and 1 public responses to the review from Jun 06, 2017.
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Buffalo, New York, United States #1337436
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